Staff are immediately notified of new submissions and receive automated reminders when tasks are due.
You are able to attach any documents to a specific service request for future or immediate reference.
Receive submissions online, by phone or in person that are tracked and routed to the appropriate staff.
There is now an archived copy of every request received and acted on in your municipality.
Your public submission form can be integrated into any website or app with no additional charge.
You can create accounts for elected officials enabling them with the ability to submit and track their own requests.
You can access your account and monitor all activities from any location with a mobile phone or tablet computer.
Requests are mapped to the exact location while providing you the ability to edit any mapped location.
- Public can submit service requests on-line, by phone or in person
- You control the types of requests and staff responsible for each request type
- You can create unlimited staff user accounts
- All service requests can be archived for future reference
- Your service request form can be easily applied to your website by pasting one line of code
- You can produce customized reports for all the service requests your office receives
Some key features include:
Million citizens served